Privacy Policy

We understanding the importance that our customers place on privacy and have designed this privacy policy to describe our information-gathering and dissemination practices. You agree to this privacy policy when you: 1. Access or use any site and/or 2.agree to receive an email from us.

Please note that we reserve the right to review and update this Privacy Policy from time to time. If we make any material changes to the Privacy Policy, we will notify you by means of a general notice on the Sites prior to the change taking effect and/or take any other action as required by applicable law. If you use a Site after the updated Privacy Policy becomes effective, you will be deemed to have agreed to the amended Privacy Policy.

This Privacy Policy addresses the following:

    Information that we collect about you.

    What we do with the information that we collect.

    With whom we share the information we collect.

    Our opt-out policy.

    Our policy on correcting and updating Personal Information, making a complaint about our handling of your Personal Information.

 

  - The information that we collect about you.

1> Information provided by your order/register. When you order/register on a site, we may collect the following information that allows us to identify you.

  1. Name
  2. E-mail address
  3. ZIP/Postal Code
  4. Home Phone
  5. Mobile Phone
  6. Billing address
  7. User Name

 

2> The Information provided when you contact us. We may collect personal information that you voluntarily provide to us when you contact us with questions or comment about our products and services. We generally collect one or more of the following types of Personal Information when you contact us with a question or comment or request information from us about our products and services:

  1. Name
  2. E-mail address
  3. Phone Number
  4. Purchase Order

Providing your Personal Information is voluntary. However, if you do not provide us with the Personal Information described above, we may not be able to provide you with our services or respond to your questions or comments.

 

3> Information Provided When You Shop at Our Stores. When you shop at one of our stores, we may collect Personal Information that you voluntarily provide to us before or after you make a purchase in connection with marketing activities such as signing up for our newsletter. During your purchase, we may collect the following information that allows us to process your transaction:

  1. Name
  2. E-mail address
  3. Phone Number
  4. Purchase Order
  5. Credit card number

Providing your Personal Information is voluntary. However, if you do not provide us with the Personal Information described above, we may not be able to provide you with our services or respond to your questions or comments.

 

  - What we do with the information we collect.

We may use Personal Information that we collect in the following ways:

1> Information Provided by Your order or register on our site, We may use this Personal Information to administer your access to a Site, verify your identity, and provide our products or services to you.

2> Information Provided When You Contact Us. We may use this Personal Information to understand and respond to your question or comment.

3>A General Uses. We may also use your Personal Information to improve and personalize your experience with us, and, with your consent where necessary, send you information about us and keep you informed of our other products and services that may be of interest to you.

4> Aggregate data. We may use your Personal Information to create aggregate data which does not include any Personal Information and which cannot be used to identify you. For example, aggregate data may include data that describes the general demographics, usage or other characteristics of a Site’s users. We reserve the right to transfer and/or sell aggregate or group data about a Site’s users for lawful purposes.

5> International Transfers of Personal Information. The Personal Information that we collect from you may be transferred to and stored at a destination outside your country.

 

  - With whom we share the information we collect

 We may share Personal Information with affiliated businesses.

1> Service Providers. We, like many businesses, sometimes hire other companies to perform certain business-related functions, being the following: order processing, mailing information, maintaining databases, and hosting services. When we employ a Service Provider to perform a function of this nature, we provide it with the information that it needs to perform its specific function, which may include Personal Information and other information that you provide to us via a Site. These companies are authorized to hold and to use your Personal Information only as necessary to provide these services to us.

2> Third Parties for Marketing Purposes. We intend to, with your consent where necessary, share your name and contact information [and any other information] with Service Providers, etc. to enable them to market our merchandise and services to you. By providing your Personal Information, you consent to this sharing of your Personal Information to third parties for marketing purposes. If you no longer want us to provide your Personal Information to the above third parties for marketing purposes, please contact  customer@jovivi.com

3> Legal Requirements. We may disclose Personal Information if required or permitted to do so by law or in the good faith belief that such action is necessary to (a) comply with a subpoena or similar legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of any Site or the public, (d) protect against legal liability, or (e) or as otherwise required or permitted by law, to the extent allowed by the laws of the relevant jurisdictions.

4> Some of our pages utilize framing techniques to serve content to you from our partners while preserving the look and feel of our Sites. When you interact with content from our partners displayed on our Site, please be aware that you are providing your Personal Information to these third parties and it will be governed by their respective privacy policies.

Your consent to the transfers of your Personal Information to our affiliated businesses and Service Providers is voluntary. However, if you do not consent to the transfer(s) described above, we may not be able to provide you with our services or respond to your questions or comments.

 

  - Our opt-out policy.

1> Email Marketing. As noted above, we may, with your consent where necessary, send you newsletters or marketing communications from time to time. If you have opted in to receive newsletters or marketing communications from us or to have your email shared with third parties and wish to opt-out, please contact  customer@jovivi.com

2> Direct Mail. To stop receiving direct mail from us, please contact  customer@jovivi.com

3> Service-Related Announcements. We will also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

 

  - Our policy on correcting and updating Personal Information, making a complaint about our handling of your Personal Information.

You have the right to request access or correction to your Personal Information. You may request to review, make duplications, supplement, access, correct, update, discontinue the collection, processing or use of, or delete your Personal Information, or deactivate your account, by our Data Privacy Officer at  customer@jovivi.com

with information necessary for us to process your request. We will respond to your request to access your Personal Information within 5 days. We may need to verify your identity before granting access to Personal Information in our custody or control.